Stylist

Ulta Beauty, Inc. • Kennesaw, GA

3d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. They deliver quality professional services focused on the guest’s total look and support the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, operating procedures, and compliance. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs salon services, builds guest relationships and clientele, supports sales and store goals, and helps create a consistent, exceptional guest experience. They follow company and state-board requirements, safety and sanitation procedures, service protocols, and operational standards.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills across service categories.
• Proficiency using the equipment and chemicals required for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
• Demonstrate business acumen and identify opportunities for growth.
• Conduct product demonstrations and recommend products and services to guests.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, services, ingredients, and benefits during work time.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Maintain high standards of customer service and salon image.
• Serve walk-in guests and other guests in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Develop professional relationships with peers and brand partners to support collaborative guest service.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, infection-control, and state-board requirements before, during, and after services.
• Follow established service protocols and use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager.
• Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
• Complete other operational tasks as directed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed