Stylist

Madewell • Bellevue, WA

16d • $18 - $22

About The Position

At Madewell, a Stylist serves as a key brand ambassador, representing the brand’s personal style and product expertise. The role delivers outstanding customer service that builds genuine, loyal customer relationships while helping drive store business and profitability. Stylists support customers in finding their authentic style, achieve sales results, and foster product expertise across the team.

The Stylist works toward sales-per-hour and key performance indicator goals through an incentive-based styling program. The role includes personalized clienteling, wardrobing, customer retention, community networking, and hosting appointments and in-store events. Stylists also stay informed about local culture, competitors, and fashion trends, and share product feedback and ideas with management.

Requirements

• Be at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Exhibit teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Be able to bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet required sales-per-hour and key performance indicator goals in the incentive-based styling program.
• Act as a brand ambassador and product expert, building incremental sales through wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build meaningful, lasting customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience in line with service expectations outlined in selling training.
• Stay familiar with the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed