Stylist

Ulta Beauty, Inc.•Bridgeport, WV

22d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships, recommends products and services, and contributes to sales and productivity goals. The role also supports store events and promotions, follows service and safety protocols, maintains salon and store standards, and participates in required training. The position requires a cosmetology license and a flexible schedule that includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, and/or aptitude to develop capabilities in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Understand business drivers and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Meet customer-service and salon-image standards and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to collaborate on guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings.
Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
Follow safety, sanitation, and infection-control procedures before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets through exceptional guest service.
Complete other operational tasks as directed.