Stylist

Ulta Beauty, Inc.•Littleton, CO

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services focused on each guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends and sells products and services, and contributes to service and retail sales goals. The role also supports in-store events and promotions, keeps current with industry trends, follows service and safety protocols, maintains salon and store standards, and complies with company policies and applicable state board guidelines.

Requirements

  • Cosmetology license.
  • Proficiency with the equipment and chemicals needed for technical work.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.
  • Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable; or aptitude to develop skills in all service categories.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Demonstrate business acumen and identify opportunities for growth.
  • Perform product demonstrations to drive sales and enhance the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Develop guest relationships through consultations and relevant retail and service recommendations.
  • Meet customer service and salon image standards; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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