Stylist

Ulta Beauty, Inc.•Wylie, TX

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through a focus on service sales and productivity, guest service, and operating procedures and compliance standards. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs a range of beauty services, builds guest relationships and clientele, supports sales and store goals, and maintains salon and store standards. The role follows company policies, safety and sanitation procedures, and applicable state board guidelines. Work schedules are flexible and include days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with the equipment and chemicals needed for technical work.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable; or an aptitude to develop skills in all service categories.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.

Responsibilities

  • Perform hair and other applicable services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, standards, and established service protocols.
  • Follow safety, sanitation, infection control, and applicable state board guidelines before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
  • Complete other operational tasks as directed.
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