Stylist

The Webster•Montecito, CA
•$19 - $24

About The Position

The Stylist contributes to store sales by providing The Webster’s standard of customer service, building rapport with clients, supporting the management team, and consistently representing The Webster. The role combines sales and client relationship development with product knowledge, store operations, policy compliance, and maintaining merchandise and store standards. Additional responsibilities may be assigned at the discretion of leadership.

Responsibilities

  • Know and achieve individual and store daily, weekly, monthly, and annual sales plans.
  • Use sales techniques such as cross-selling and add-on selling to drive sales and KPIs.
  • Develop new clients and strengthen existing client relationships.
  • Manage an individual client database and generate sales through the client book, appointments, and daily client correspondence.
  • Maintain knowledge of products, brand biographies and aesthetics, and fashion trends.
  • Communicate professionally and demonstrate teamwork with clients, peers, and management.
  • Follow proper etiquette in in-person, phone, email, and written communications, including communications about returns, repairs, and alterations.
  • Follow the Employee Handbook and Company Policies and Procedures.
  • Perform POS functions accurately and in accordance with Company guidelines, and comply with PCI policies and regulations.
  • Understand the alteration process and fit clients for alterations.
  • Follow security, health, and safety regulations.
  • Maintain the store’s appearance according to The Webster visual standards and uphold standards of work quality, attendance, and appearance.
  • Work varied hours, including nights, days, and weekends, to support business needs.
  • Maintain the store, employee area, stockroom, and bathroom to Company standards.
  • Assist with store physical inventories and help resolve inventory discrepancies.
  • Maintain cleanliness and organization.
  • Contribute to non-selling activities and loss prevention initiatives.
  • Replenish stock and maintain high standards of merchandise and product presentation.
  • Maintain the designated area of responsibility.
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