Stylist

Ulta Beauty, Inc.•West Des Moines, IA

22d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager in performance, guest service, and compliance with operating procedures. It requires a passion for beauty, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs a range of salon services, develops guest relationships and clientele, recommends products and services, and contributes to service and retail sales goals. The role also supports in-store events and promotions, follows safety and sanitation standards, maintains salon and store areas, and adheres to company policies and procedures.

Requirements

Cosmetology license.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency with equipment and chemicals needed to perform technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Perform product demonstrations to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for ongoing professional development.
Follow company policies, procedures, standards, service protocols, and applicable state board guidelines.
Follow safety, sanitation, and infection control procedures before, during, and after services.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in assigned areas, including the salon and store areas.
Follow the Ulta Beauty dress code and loss prevention practices, and protect company assets.
Complete other operational tasks as directed.