Stylist

Ulta Beauty, Inc.•Beckley, WV
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with a focus on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends and sells products and services, and contributes to store sales and guest loyalty goals. The role also supports in-store events and marketing initiatives, keeps current on industry trends, follows service and safety protocols, maintains salon and store standards, and attends required training and meetings. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and applicable beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed the stated average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and recommend appropriate retail and service options.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate recommendations.
  • Maintain customer service and salon image standards; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support guest service.
  • Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
  • Attend mandatory training and meetings.
  • Follow company policies, procedures, standards, and applicable safety, sanitation, infection-control, and state board requirements.
  • Follow established service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the dress code and loss prevention practices, protect company assets, and complete other assigned operational tasks.
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