Stylist

Ulta Beauty, Inc.•Village of Plover, WI

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and contributes to sales, loyalty, and store goals. The position also supports in-store events and promotions, follows service and safety protocols, maintains salon and store standards, and complies with Ulta Beauty policies and applicable state board guidelines.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Conduct product demonstrations and support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Develop guest relationships through consultations and suitable retail and service recommendations.
  • Provide timely, efficient service to all guests, including walk-ins, and uphold customer service and salon image standards.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners and share the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, service protocols, and state board guidelines.
  • Follow safety, sanitation, and infection control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.
  • Maintain prompt and regular attendance.
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