Stylist

Madewell • New York, NY

17d

About The Position

Madewell Stylist serves as a brand ambassador and product expert, delivering personalized customer service and styling that builds genuine, lasting customer relationships. The role supports store sales and profitability by meeting incentive-based performance goals, helping customers create wardrobes, and sharing product expertise. Stylists also connect with the local community, support client acquisition and retention, and provide feedback and ideas to the management team.

Requirements

• Be at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support the brand, customers, and teams.
• Stay current with fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while carrying out tasks.
• Bring forward and champion new ideas, navigate uncertainty, and demonstrate problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for products, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet the required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
• Represent the brand as a product expert and build incremental sales through wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build lasting customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a high-quality styling experience in line with service expectations outlined in selling training.
• Learn about the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on J.Crew, J.Crew Factory, and Madewell branded products.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.
• Competitive benefits and perks, subject to work location, employment type, and eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed