Stylist

Ulta Beauty, Inc. • Rolling Hills Estates, CA

1d

About The Position

The Stylist engages with guests to consult on hair-care needs and recommend products and services. They deliver quality professional services with an emphasis on the guest’s total look and support the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, and compliance with operating procedures. The role calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs a range of salon and beauty services, builds guest relationships and clientele, and works toward sales and productivity goals. They help create a consistent, welcoming guest experience by following service protocols, maintaining salon and store standards, complying with safety and sanitation requirements, and collaborating with salon and retail colleagues. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as frequent movement and standing during shifts.

Requirements

• Cosmetology license.
• Proficiency in the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
• Use business acumen to understand business drivers and identify opportunities for growth.
• Demonstrate products to guests to support sales and the guest-service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Maintain high customer-service and salon-image standards; serve walk-in and other guests in a timely, efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional relationships with peers and brand partners to support collaborative guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to salon and salesfloor guests.
• Attend mandatory trainings and meetings for ongoing professional development.
• Follow Ulta Beauty policies, procedures, standards, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Follow service protocols to provide a consistent guest experience.
• Use booking and clientele systems to schedule return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned store areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and provide exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
• Eligible part-time associates may receive dental, vision, life, and disability benefits.
• Eligible associates may earn services pay under the Company’s Services Compensation Plan.
• Eligible associates may earn overtime pay as required by applicable law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed