Stylist

Ulta Beauty, Inc.•Old Point Station, SC

About The Position

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional salon services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, operating procedures, and compliance. The position calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, develops guest relationships and clientele, recommends and sells products and services, and contributes to service and retail sales goals. The role also supports in-store events and promotions, keeps informed about industry trends, attends trainings, follows service and safety standards, maintains salon and store cleanliness, and completes operational tasks as assigned.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and related beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits.
Maintain prompt, regular attendance.
Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
Maintain high standards of customer service and salon image.
Serve walk-in and other guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including its credit offering and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.