Stylist

Ulta Beauty, Inc.•Yukon, OK

21d

About The Position

The Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures. The position calls for a passion for the beauty industry, exceptional guest service, and an aptitude for learning and communicating product knowledge. The Stylist performs a range of salon services, works toward service sales and productivity goals, builds guest relationships and clientele, and contributes to retail and service sales, guest loyalty, and store operations. The role also maintains salon standards, follows safety and sanitation requirements, and participates in training and store events.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, haircolor, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or an aptitude to develop skills in these service categories.
Proficiency using equipment and chemicals required for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services during work time, including relevant ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate product and service recommendations.
Maintain high standards of customer service and salon image.
Serve all guests, including walk-ins, in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow established service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices to protect company assets.
Complete other operational tasks as directed.