Stylist

J.Crew • Natick, MA

6d • $16 - $20

About The Position

As a Stylist at J.Crew, you are a key brand ambassador who demonstrates personal style and passion for the product. You deliver outstanding customer service that creates genuine, loyal customer connections, while helping drive store business and profitability. The role combines personalized styling and clienteling with sales results, product expertise, and support for a team-wide culture of product knowledge.

Requirements

• Be at least 18 years old.
• Have previous experience in one-to-one clienteling.
• Thrive in a results-driven environment.
• Passionately support the brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Demonstrate teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty and demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends, and holidays.
• Bend, reach, and stretch for product, and lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Meet required sales per hour (SPH) and key performance indicator (KPI) goals in the incentive-based styling program.
• Act as a brand ambassador and product expert, building incremental sales through wardrobing.
• Use in-store relationships, customer profiles, and the loyalty program to attract and retain clients.
• Build meaningful, lasting customer relationships through authentic, personalized interactions and one-to-one clienteling.
• Deliver a best-in-class styling experience in accordance with the service expectations in selling training.
• Stay knowledgeable about the store’s neighborhood, including local events, artists, influencers, and style-makers.
• Identify and host appointments and in-store events through community networking, local marketing, and college outreach.
• Stay informed about competitors, current trends, and local community interests.
• Share product feedback, insights, and ideas with the management team.

Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J.Crew, J.Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed