Stylist

Ulta Beauty, Inc.•Plano, TX

32d

About The Position

The Stylist engages with guests to understand their hair care needs, recommend products and services, and deliver professional services focused on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, recommends and sells products, and contributes to store sales and loyalty goals. The position also supports in-store events and ongoing professional development, follows service and safety protocols, maintains salon and store standards, and complies with company policies and state board guidelines. A cosmetology license is required; previous relevant salon experience is preferred.

Requirements

Cosmetology license.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Previous relevant salon experience is preferred.

Nice To Haves

Previous relevant salon experience.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; perform makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests and support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate product and service recommendations.
Meet customer service and salon image standards; serve walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand-partner relationships that support collaborative guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend required trainings and meetings for ongoing professional development.
Follow company policies, procedures, standards, and safety, sanitation, infection-control, and state board requirements.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.