Stylist

Ulta Beauty, Inc.•Buckingham Landing, SC

22d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships, supports sales and store goals, and helps maintain a consistent, safe, and welcoming salon experience. The role also involves keeping current with beauty trends, following company and state-board standards, and maintaining salon and store operations.

Requirements

Cosmetology license.
Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and relevant product and service recommendations.
Maintain customer-service and salon-image standards and serve walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Develop professional relationships with peers and brand partners to support exceptional guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend required trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control, and state-board requirements before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.