Stylist

Ulta Beauty, Inc.•Champaign, IL

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, promotes products and loyalty offerings, and contributes to store and salon performance. The position also includes following service protocols and safety, sanitation, infection-control, and state board requirements; maintaining operational and salon standards; and attending required trainings and meetings. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using the equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals by providing exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer-service and salon-image standards and serve walk-in guests in a timely, efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, standards, service protocols, and applicable safety, sanitation, infection-control, and state board guidelines.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and other assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention best practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by law and tips paid by service guests.
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