Stylist

Ulta Beauty, Inc.•San Antonio, TX
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs hair and related beauty services, develops guest relationships and clientele, recommends and sells products and services, and contributes to sales and productivity goals. The role also supports store events and promotions, maintains salon and store standards, follows safety and sanitation procedures, and complies with company policies and state board guidelines.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Perform product demonstrations to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Provide high standards of customer service and maintain salon image standards; serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional peer and brand-partner relationships that support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards, including safety, sanitation, infection control, and state board guidelines.
  • Follow service protocols and use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices; protect company assets.
  • Complete other operational tasks as directed.
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