Stylist

Ulta Beauty, Inc.•Austin, TX

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and adherence to operating procedures and compliance standards. It requires passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, works toward service sales and productivity goals, develops guest relationships and clientele, and contributes to store sales, guest loyalty, and operational standards. The position also requires compliance with safety, sanitation, infection-control, and state board requirements. Work schedules are flexible and include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and develop a clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and other beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests and support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and understand their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable product and service recommendations.
Meet customer service and salon image standards and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build collaborative relationships with peers and brand partners.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.