Stylist

Ulta Beauty, Inc.•Eau Claire, WI

About The Position

The Stylist engages with guests to understand their hair care needs, consults with them, and recommends products and services. The role delivers professional beauty services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, builds guest relationships and clientele, contributes to service and retail sales goals, and supports in-store events and promotions. The position also requires adherence to company policies, service protocols, safety and sanitation procedures, state board guidelines, and operational standards.

Requirements

  • Cosmetology license.
  • Proficiency with the use of equipment and chemicals needed to perform technical work.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills across service categories.
  • Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.

Responsibilities

  • Perform hair services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; perform makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Consult with guests, build relationships, and make appropriate retail and service recommendations.
  • Serve guests, including walk-ins, in a timely and efficient manner and maintain customer service and salon image standards.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional peer and brand partner relationships that support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, service protocols, and applicable safety, sanitation, infection-control, and state board guidelines.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.
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