Stylist

Ulta Beauty, Inc.•Sarasota, FL

13d

About The Position

The Stylist engages with guests to consult on their hair care needs, recommend products and services, and deliver quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager (EM) and Assistant Services Manager (ASM), focusing on service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. Stylists perform a range of hair and beauty services, build guest relationships and clientele, recommend products and services, and contribute to retail and service sales goals. They support store events and promotions, stay informed about industry trends, and collaborate with salon and retail colleagues to deliver a well-rounded guest experience. They follow company policies, service protocols, safety and sanitation procedures, state board guidelines, and operational standards.

Requirements

Cosmetology license.
Proficiency with the equipment and chemicals needed to perform technical work.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.
Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or an aptitude to develop skills in all service categories.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.

Responsibilities

Perform hair and beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate product and service recommendations.
Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory training and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection control, and state board procedures before, during, and after services.
Follow established service protocols and use booking and clientele systems to schedule return visits and events.
Communicate supply needs to the Experience Manager.
Maintain operational standards and cleanliness in assigned store areas.
Follow the Ulta Beauty dress code and loss prevention practices.
Complete other operational tasks as directed.