Stylist

Ulta Beauty, Inc.•Highland Park, IL

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, guest service, operating procedures, and compliance standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, develops guest relationships, works toward sales and productivity goals, and contributes to a positive total-store experience. The role also includes maintaining salon and store standards, following safety and sanitation procedures, and complying with state board guidelines and Ulta Beauty policies. Work requires a flexible schedule, including days, evenings, weekends, and holidays, as well as frequent mobility and extended periods of standing.

Requirements

  • Cosmetology license.
  • Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop capabilities in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly service sales goal of $800 and hair-service productivity goals, and contribute to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Use business acumen to understand business drivers and identify growth opportunities.
  • Demonstrate products to guests to support sales and the guest-service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and learn about their ingredients and benefits during work time.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Provide high standards of customer service and maintain salon image standards.
  • Serve walk-in and other guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory training and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and ensure readiness for guests.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health, dental, vision, life, and disability benefits.
  • Eligible part-time associates may receive dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law.
  • Service guests may provide tips.
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