Stylist

Ulta Beauty, Inc.•Texarkana, TX

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, recommends products and services, and contributes to sales and productivity goals. The position also supports store events and promotions, follows service and safety procedures, maintains salon and store standards, and collaborates with salon and retail colleagues.

Requirements

  • Cosmetology license.
  • Proficiency in the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed to perform technical work.
  • Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate product and service recommendations.
  • Meet customer-service and salon-image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaborate on guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, and standards, as well as safety, sanitation, infection-control, state board, and service protocols.
  • Use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention best practices, protect company assets, and perform other operational tasks as directed.
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