Stylist

Ulta Beauty, Inc.•Garland, TX

32d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. They provide professional beauty services with an emphasis on each guest’s total look and support the Experience Manager and Assistant Services Manager by contributing to service sales, productivity, guest service, and compliance with operating procedures and standards. The role calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, develops guest relationships and clientele, and recommends products and return services. They contribute to sales and productivity goals, support store events and promotions, stay informed about industry trends, and collaborate with salon and retail colleagues. They also follow service protocols, safety and sanitation procedures, state board guidelines, and company policies; maintain salon and store standards; and carry out operational duties as directed.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using the equipment and chemicals needed to perform technical work.
Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen by understanding business drivers and identifying opportunities for growth.
Perform product demonstrations to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn about their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Meet customer service and salon image standards, and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings for continuing professional development.
Follow company policies, procedures, standards, and service protocols, including state board guidelines and safety, sanitation, and infection control procedures.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the company dress code and loss prevention practices, protect company assets, and perform other operational tasks as directed.