Stylist

Ulta Beauty, Inc.•Irvine, CA

About The Position

The Stylist engages with guests to understand their hair care needs, recommend appropriate products and services, and deliver professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by contributing to service sales and productivity, providing guest service, and following operating procedures and compliance standards. It calls for a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, and recommends retail and service options. The position also supports sales goals, store events, and guest loyalty efforts; stays informed about industry trends; and follows safety, sanitation, infection-control, operational, and dress-code standards. Previous salon experience is preferred. A cosmetology license is required. The role requires a flexible schedule that may include days, evenings, weekends, and holidays. Work involves frequent mobility, standing for long periods, continuous lifting or moving of up to 10 pounds, frequent bending and other movements, and frequent coordination and manipulation of objects. The stated pay range is $18.00 per hour, with eligible associates able to earn services pay under the Company’s Services Compensation Plan, overtime as required by law, and guest tips. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

  • Cosmetology license.
  • Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across service categories.
  • Proficiency using equipment and chemicals required for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform salon services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen by understanding business drivers and identifying opportunities for growth.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, services, ingredients, and benefits during work time.
  • Maintain prompt and regular attendance.
  • Consult with guests and develop relationships through appropriate retail and service recommendations.
  • Maintain high standards of customer service and salon image, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.

Benefits

  • Full-time positions: paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability benefits.
  • Part-time positions: dental insurance, vision insurance, life insurance, and disability benefits.
  • Eligible associates may earn services pay under the Company’s Services Compensation Plan.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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