Stylist

Ulta Beauty, Inc.•Kahului, HI

About The Position

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The position calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, builds guest relationships, and contributes to service and retail sales goals. They support store events and promotions, maintain salon and store standards, follow safety and sanitation procedures, and comply with company policies and state board guidelines. The role requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves frequent movement and standing, lifting or moving items up to 10 pounds, and repeated bending, reaching, and related movements.

Requirements

  • Cosmetology license.
  • Proficiency with the equipment and chemicals needed to perform technical work.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.
  • Proficiency with current techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills across these service categories.
  • Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and recommend products and services to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate retail and service recommendations.
  • Provide high standards of customer service and maintain salon image standards; serve walk-in guests in a timely manner.
  • Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
  • Build professional relationships with peers and brand partners to support exceptional guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory training and meetings for continued professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and comply with state board guidelines.
  • Follow established service protocols and use booking and clientele systems to arrange return services and event bookings.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in the salon and assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.

Benefits

  • Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
  • Part-time positions are eligible for dental, vision, life, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.
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