Stylist

Ulta Beauty, Inc.•Sandy, UT

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, and contributes to service and retail sales goals. The role also supports store events and promotions, maintains salon and store standards, follows safety and infection-control procedures, and complies with company policies and state board guidelines. Previous relevant salon experience is preferred; a cosmetology license is required.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, and their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory training and meetings for professional development.
  • Comply with Ulta Beauty policies, procedures, standards, safety, sanitation, infection-control procedures, and state board guidelines.
  • Follow established service protocols and use booking and clientele systems to arrange return visits and event appointments.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss-prevention best practices.
  • Complete other operational tasks as directed.
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