Stylist

Ulta Beauty, Inc.•Mansfield, TX

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role provides quality professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales, productivity, guest service, operating procedures, and compliance. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Requirements

  • Cosmetology license.
  • Proficiency in current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals, while contributing to store goals for retail and service sales, guest loyalty, and retail shrink.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Build guest relationships through consultations and appropriate product and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver exceptional guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory training and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, standards, service protocols, and applicable state board guidelines.
  • Follow safety, sanitation, and infection-control procedures before, during, and after services.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
  • Follow the Ulta Beauty dress code and loss-prevention practices.
  • Complete other operational tasks as directed.
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