Stylist

Ulta Beauty, Inc.•Oxford, MS

12d

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, builds guest relationships and clientele, recommends and sells products, and contributes to service and retail goals. The role also supports in-store events and promotions, maintains salon and store standards, follows safety and sanitation procedures, and complies with company policies and state board guidelines. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, and involves frequent movement, standing, and lifting or moving items up to 10 pounds.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.
Ability to work a flexible schedule including days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and related services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests and recommend retail and service options.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services and their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations and suitable retail and service recommendations.
Provide timely and efficient service to all guests, including walk-ins, and maintain customer service and salon image standards.
Partner with skin therapists, the retail team, peers, and brand partners to deliver a well-rounded guest experience.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings.
Follow Ulta Beauty policies, procedures, standards, and state board guidelines.
Follow safety, sanitation, and infection control procedures before, during, and after services.
Follow service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and complete other operational tasks as directed.