Stylist

Ulta Beauty, Inc. • Heath, OH

28d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers quality professional services with an emphasis on each guest’s total look. The Stylist supports the Experience Manager and Assistant Services Manager by focusing on performance, including service sales and productivity; people, including guest service; and process, including operating procedures and compliance standards. The position calls for a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

The Stylist performs a range of salon services, develops guest relationships and clientele, recommends retail and services, and contributes to service and retail sales goals. The role also supports in-store events and promotions, stays informed about industry trends and products, attends required training, follows service and safety standards, and maintains salon and store operational standards. The schedule is flexible and includes days, evenings, weekends, and holidays.

The position requires a cosmetology license. Previous relevant salon experience is preferred. Pay is the higher of $11.00–$16.30 per hour or services pay under the Company’s Services Compensation Plan. Eligible associates may earn overtime as required by law and tips from service guests. Full-time positions are eligible for paid time off and health, dental, vision, life, and disability benefits; part-time positions are eligible for dental, vision, life, and disability benefits.

Requirements

• Cosmetology license.
• Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and build clientele.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; also perform makeup applications and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
• Demonstrate business acumen and identify opportunities for growth.
• Demonstrate products to guests to support sales and the guest service experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services during work time and learn their ingredients and benefits.
• Maintain prompt, regular attendance.
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Maintain high standards of customer service and salon image.
• Serve all guests, including walk-ins, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
• Build professional peer and brand-partner relationships that support collaborative guest service.
• Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
• Attend mandatory training and meetings for continuous professional development.
• Know and follow Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection-control procedures and comply with state board guidelines before, during, and after services.
• Follow established service protocols to provide a consistent guest experience.
• Use booking and clientele systems to book return services and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain operational standards and cleanliness in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the Ulta Beauty dress code.
• Protect company assets by following loss-prevention practices and providing exceptional guest service.
• Complete other operational tasks as directed.
• Work a flexible schedule that includes days, evenings, weekends, and holidays.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by applicable law and tips paid by service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed