Stylist

Ulta Beauty, Inc.•Orlando, FL

6d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through performance, guest service, and compliance with operating procedures and standards. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon and related beauty services, builds guest relationships and clientele, recommends products and services, and contributes to service and retail sales goals. The position also supports in-store events and promotions, stays informed about industry trends, follows service and safety protocols, maintains salon and store standards, and complies with company policies and state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to meet the physical demands of the position, including frequent mobility, standing for long periods, continuous lifting or moving of up to 10 pounds, frequent bending and related movements, and frequent coordination and manipulation of objects.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair and applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
Meet or exceed the stated average weekly sales goal of $800 and hair-service productivity goals, while contributing to store sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Conduct product demonstrations and recommend retail and service options to guests.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt and regular attendance.
Build guest relationships through consultations and appropriate recommendations.
Provide high standards of customer service and maintain salon image standards.
Serve walk-in guests in a timely and efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Develop professional relationships with peers and brand partners to support guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend required trainings and meetings for ongoing professional development.
Follow company policies, procedures, standards, safety, sanitation, infection-control procedures, state board guidelines, and established service protocols.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the company dress code and loss-prevention practices, and protect company assets.
Complete other operational tasks as directed.