Stylist

Ulta Beauty, Inc.•Temple, TX

22d•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend appropriate products and services. The role provides quality professional services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager in service sales, productivity, guest service, and compliance. The position calls for passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, supports retail and service goals, and contributes to in-store events and promotions. The role also involves following service protocols, safety and sanitation procedures, company policies, and operational standards. Previous relevant salon experience is preferred; a cosmetology license is required.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals required for technical work.
Proficiency demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical demands described, including frequent mobility, standing for long periods, and continuous lifting or moving of up to 10 pounds.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and suitable retail and service recommendations.
Maintain high standards of customer service and salon image.
Serve walk-in and other guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory training and meetings for ongoing professional development.
Know and comply with company policies, procedures, and standards.
Follow safety, sanitation, and infection-control procedures before, during, and after services, and comply with state board guidelines.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to book return services and event appointments.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.