Stylist

Richemont • Costa Mesa, CA

8d • $23 - $26

About The Position

A Chloe Stylist serves as an ambassador of the Maison, welcoming guests into the Chloe family and acting as a trustworthy client advisor and reliable team player. The role focuses on delivering an excellent client experience, developing lasting client relationships, supporting omnichannel sales, and maintaining operational excellence in the store.

Responsibilities

• Deliver exceptional customer service and develop long-term client relationships.
• Work toward CRM targets by implementing personalized outreach campaigns, using available clienteling tools, capturing client data, and recording qualitative information.
• Maintain knowledge of the client portfolio, particularly the VVICs and VICs handled.
• Use available omnichannel services to support sales and customer service.
• Work toward store and individual sales, KPI, and CRM targets, and participate in commercial activities and trainings set by the SM/ASM/HO.
• Stay informed about the local trading environment and competitors’ activities.
• Help maintain an impeccable store environment, back of house, and personal grooming, and support colleagues and managers.
• Inform the SM/ASM of structural repairs needed to maintain a luxurious store environment.
• Follow store and back-of-house management guidelines and participate in inventories.
• Support after-sales clients and follow up to ensure excellent after-sales service.
• Comply with established Richemont policies and standards.
• Perform other tasks and duties as requested by the manager.

Benefits

• Medical, dental, and vision programs
• Health savings and flexible spending accounts
• Employee assistance program for associates and household members
• Life insurance and disability benefits
• 401(k) with employer match
• Wellness reimbursement benefit
• Paid time off
• Volunteer time off days

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed