Stylist

Ulta Beauty, Inc.•Chesterfield Township, MI

20d

About The Position

The Stylist engages with guests to understand their hair care needs and recommend services and products. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, builds guest relationships and clientele, demonstrates and recommends products, and contributes to service and retail sales goals. The role also supports in-store events and promotions, follows service and safety protocols, maintains salon and store standards, and participates in required training. The position requires a cosmetology license and a flexible schedule that may include days, evenings, weekends, and holidays.

Requirements

Cosmetology license.
Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; perform makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest-service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, and learn their ingredients and benefits during work time.
Maintain prompt, regular attendance.
Build guest relationships through consultations and appropriate retail and service recommendations.
Meet customer-service and salon-image standards, serving walk-in guests promptly and efficiently.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory training and meetings for continued professional development.
Know and follow company policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow service protocols to provide a consistent guest experience.
Use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the company dress code and loss-prevention practices, protecting company assets while providing exceptional guest service.
Complete other operational tasks as directed.