Stylist

Ulta Beauty, Inc.•Stephenville, TX

15d

About The Position

The Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers professional services with an emphasis on the guest’s total look and supports the Experience Manager and Assistant Services Manager across performance, guest service, operating procedures, and compliance. It requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and beauty services, builds guest relationships and clientele, recommends and sells products and services, and contributes to service, retail, loyalty, and productivity goals. The position also supports in-store events and promotions, maintains salon and store standards, follows safety and sanitation procedures, and complies with company policies and state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays. The role involves frequent mobility, standing for long periods, continuous lifting or moving of up to 10 pounds, frequent bending and related movements, and frequent coordination and manipulation of objects.

Requirements

Cosmetology license.
Proficiency with the equipment and chemicals needed to perform technical work.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and build clientele.

Nice To Haves

Previous relevant salon experience is preferred.
Proficiency with current salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, and/or aptitude to develop skills in these service categories.
Proficiency in demonstrating, recommending, and selling professional hair-care and makeup products.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
Meet or exceed the stated average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate understanding of business drivers and identify opportunities for growth.
Demonstrate products to guests to support sales and the guest experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, services, ingredients, and benefits during work time.
Maintain prompt, regular attendance.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Meet customer service and salon image standards and serve walk-in guests in a timely, efficient manner.
Partner with skin therapists and the retail team to provide a well-rounded guest experience.
Build professional peer and brand-partner relationships to support exceptional guest service.
Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
Attend mandatory trainings and meetings for continued professional development.
Follow Ulta Beauty policies, procedures, and standards.
Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
Follow established service protocols.
Use booking and clientele systems to book return services and events.
Communicate supply needs to the Experience Manager and ensure guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code.
Protect company assets by following loss-prevention practices and providing exceptional guest service.
Complete other operational tasks as directed.