Stylist

Ulta Beauty, Inc. • Plymouth, MA

15d

About The Position

The Stylist engages with guests, consults on their hair care needs, and recommends products and services. The role delivers professional services with a focus on each guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures. It calls for a passion for beauty, exceptional guest service, and the ability to learn and communicate product knowledge.

The Stylist performs a range of salon services and works to meet service-sales and productivity goals while contributing to store sales, guest loyalty, and operational standards. The position also involves developing guest relationships and clientele, providing product recommendations, supporting events and promotions, following safety and sanitation procedures, and maintaining salon and store cleanliness. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

• Cosmetology license.
• Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or an aptitude to develop skills in these service categories.
• Proficiency using equipment and chemicals needed for technical work.
• Ability to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain customer relationships and clientele.
• Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

• Previous relevant salon experience is preferred.

Responsibilities

• Perform hair design, haircuts, color, texture services, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals; contribute to store retail and service sales, guest loyalty, and shrink goals.
• Understand business drivers and identify opportunities for growth.
• Demonstrate products to guests to support sales and the guest experience.
• Support in-store events, promotions, and marketing initiatives.
• Stay informed about industry trends, products, and services, and understand their ingredients and benefits.
• Maintain prompt, regular attendance.
• Build guest relationships through consultations and appropriate retail and service recommendations.
• Meet customer-service and salon-image standards and serve walk-in guests efficiently.
• Partner with skin therapists and the retail team to provide a well-rounded guest experience.
• Build professional relationships with peers and brand partners to deliver exceptional guest service collaboratively.
• Promote the guest loyalty program, including credit and the Ulta Beauty app.
• Attend required trainings and meetings for ongoing professional development.
• Follow company policies, procedures, standards, and applicable state board guidelines.
• Follow safety, sanitation, and infection-control procedures before, during, and after services.
• Follow service protocols and use booking and clientele systems to schedule return visits and events.
• Communicate supply needs to the Experience Manager and maintain guest readiness.
• Maintain cleanliness and operational standards in assigned areas, including the salon, salesfloor, restrooms, backroom, and break area.
• Follow the dress code and loss-prevention practices; protect company assets through exceptional guest service.
• Complete other operational tasks as directed.

Benefits

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• Eligible associates may earn overtime pay as required by law and tips from service guests.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed