Stylist

Ulta Beauty, Inc.•Saint Clairsville, OH

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional services focused on the guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures. Success requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, develops guest relationships and clientele, recommends and sells products and services, and contributes to sales and productivity goals. The role also supports store events and promotions, collaborates with salon and retail colleagues, follows service and safety procedures, and maintains salon and store operational standards. A cosmetology license is required; previous relevant salon experience is preferred.

Requirements

  • Cosmetology license.
  • Proficiency in salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in these service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and develop clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions, as well as makeup applications and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and hair-service productivity goals through exceptional guest service; contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests, build relationships, and make appropriate retail and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests promptly and efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional peer and brand-partner relationships to support exceptional guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend required training and meetings for ongoing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and state board guidelines.
  • Follow service protocols to provide a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Perform other operational tasks as directed.

Benefits

  • Eligible full-time associates may receive paid time off, health insurance, dental insurance, vision insurance, life insurance, and disability benefits.
  • Eligible part-time associates may receive dental insurance, vision insurance, life insurance, and disability benefits.
  • Eligible associates may earn overtime pay as required by applicable law and tips from service guests.
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