Stylist

Ulta Beauty, Inc.•Rapid City, SD

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, delivering quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager through a focus on performance, guest service, operating procedures, and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon and beauty services, develops guest relationships and clientele, and contributes to service and retail sales goals. The role also supports in-store events and promotions, maintains salon and store standards, follows safety and sanitation procedures, and complies with company policies and state board guidelines. The schedule is flexible and includes days, evenings, weekends, and holidays.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and applicable ear-piercing services, or aptitude to develop skills in these areas.
  • Proficiency using equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and other applicable beauty services, including hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing.
  • Meet or exceed an average weekly sales goal of $800 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests and recommend products and services to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Develop guest relationships through consultations and appropriate recommendations; serve walk-in guests in a timely and efficient manner.
  • Maintain customer service and salon image standards and build clientele.
  • Partner with skin therapists, the retail team, peers, and brand partners to provide a well-rounded guest experience.
  • Promote the guest loyalty program, including its credit offering and app.
  • Attend mandatory trainings and meetings for professional development.
  • Follow company policies, procedures, standards, safety, sanitation, and infection-control requirements, including state board guidelines.
  • Follow service protocols and use booking and clientele systems to book return services and events.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the dress code and loss-prevention practices; protect company assets through exceptional guest service.
  • Maintain prompt, regular attendance and perform other assigned operational tasks.
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