Stylist

Ulta Beauty, Inc.•Tomball, TX

28d

About The Position

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services focused on each guest’s overall look and supports the Experience Manager and Assistant Services Manager in performance, guest service, and compliance with operating procedures. It calls for a passion for beauty, strong guest service, and the ability to learn and communicate product knowledge. The Stylist performs salon services, develops guest relationships and clientele, and contributes to service and retail sales goals. The role also supports in-store events, maintains salon and store standards, follows safety and sanitation requirements, and complies with company policies and applicable state board guidelines. The position requires a flexible schedule, including days, evenings, weekends, and holidays, as well as frequent movement and standing during shifts.

Requirements

Cosmetology license.
Proficiency with the latest salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
Proficiency using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain strong customer relationships and develop clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
Ability to perform the physical activities described, including frequent mobility and prolonged standing, continuous lifting or moving of up to 10 pounds, frequent bending and related movements, and frequent coordination and manipulation of objects.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, and extensions; provide makeup applications and ear piercing where applicable.
Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
Use business acumen to understand business drivers and identify growth opportunities.
Demonstrate products to guests and support sales and the guest service experience.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Consult with guests and make appropriate retail and service recommendations to develop guest relationships.
Provide timely, efficient service to all guests, including walk-ins, and uphold customer service and salon image standards.
Partner with skin therapists and the retail team to provide a well-rounded, total-store guest experience.
Build professional relationships with peers and brand partners to support collaborative guest service.
Explain the guest loyalty program, including credit and the Ulta Beauty app, to guests in the salon and on the salesfloor.
Attend mandatory trainings and meetings for ongoing professional development.
Follow Ulta Beauty policies, procedures, and standards, including safety, sanitation, infection control, and state board guidelines.
Follow established service protocols and use booking and clientele systems to schedule return services and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in the salon and assigned store areas.
Follow the Ulta Beauty dress code and loss prevention practices, protect company assets, and perform other operational tasks as directed.