Stylist

Ulta Beauty, Inc.•Nampa, ID
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services, then delivers quality professional services with an emphasis on the guest’s total look. The role supports the Experience Manager and Assistant Services Manager by focusing on service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs hair and related beauty services, works toward weekly sales and productivity goals, builds guest relationships and clientele, and contributes to store sales, loyalty, and operational goals. The role also includes staying current on industry trends and products, supporting events and promotions, following service and safety protocols, maintaining salon and store standards, and attending required training and meetings. The position requires a cosmetology license. Previous relevant salon experience is preferred. The Stylist must work a flexible schedule that may include days, evenings, weekends, and holidays, and must meet the role’s physical requirements, including standing for extended periods and frequent movement and lifting or handling objects.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed for technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain customer relationships and clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.
  • Ability to stand for long periods during a shift.
  • Ability to perform frequent mobility and stooping, kneeling, bending, reaching, twisting, and crouching, and to continuously lift or move up to 10 pounds and coordinate or manipulate objects.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the stated average weekly sales goal of $800 and productivity goals for hair services, while contributing to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Perform product demonstrations to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services and their ingredients and benefits during work time.
  • Maintain prompt, regular attendance.
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Maintain high customer service and salon image standards and serve walk-in guests in a timely, efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory training and meetings for professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, infection-control procedures, and state board guidelines before, during, and after services.
  • Follow established service protocols.
  • Use booking and clientele systems to book return services and event appointments.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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