Stylist

Ulta Beauty, Inc.•The Woodlands, TX

21d

About The Position

The Stylist engages with guests, consults on hair care needs, and recommends products and services. The role delivers professional services with an emphasis on each guest’s overall look and supports the Experience Manager and Assistant Services Manager across service sales and productivity, guest service, and operating procedures and compliance. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of salon services, builds guest relationships and clientele, contributes to sales and store goals, and helps maintain salon and store standards. The position also requires following service protocols, safety and sanitation practices, and applicable state board guidelines.

Requirements

Cosmetology license.
Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear-piercing services where applicable, or aptitude to develop skills in all service categories.
Proficiency in using equipment and chemicals needed for technical work.
Ability to demonstrate, recommend, and sell professional hair-care and makeup products.
Developed communication skills.
Ability to work independently and as part of a team.
Ability to build and maintain customer relationships and clientele.
Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

Previous relevant salon experience is preferred.

Responsibilities

Perform hair services such as hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
Meet or exceed the stated average weekly sales goal of $800 and hair-service productivity goals; contribute to retail and service sales, guest loyalty, and retail shrink goals.
Demonstrate business acumen and identify opportunities for growth.
Demonstrate products to guests and make appropriate retail and service recommendations.
Support in-store events, promotions, and marketing initiatives.
Stay informed about industry trends, products, and services, including their ingredients and benefits.
Maintain prompt, regular attendance.
Build guest relationships through consultations, timely service, and appropriate recommendations, including for walk-in guests.
Maintain customer-service and salon-image standards and collaborate with skin therapists, retail staff, peers, and brand partners to provide a well-rounded guest experience.
Promote the guest loyalty program, including credit and the Ulta Beauty app.
Attend mandatory trainings and meetings.
Follow company policies, procedures, service protocols, safety, sanitation, infection-control practices, and state board guidelines.
Use booking and clientele systems to schedule return visits and events.
Communicate supply needs to the Experience Manager and maintain guest readiness.
Maintain cleanliness and operational standards in assigned store areas.
Follow the dress code and loss-prevention practices, protect company assets, and complete other operational tasks as directed.