Stylist

Ulta Beauty, Inc.•Jacksonville Beach, FL
•Onsite

About The Position

The Stylist engages with guests to consult on hair care needs and recommend products and services. The role delivers professional salon services with an emphasis on the guest’s total look, while supporting the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, operating procedures, and compliance. The position calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of hair and beauty services, builds guest relationships and clientele, contributes to sales and store goals, and supports in-store events and promotions. The role also maintains salon and store standards, follows safety and sanitation procedures and state board guidelines, and complies with Ulta Beauty policies and dress code. Previous relevant salon experience is preferred. A cosmetology license is required. The position requires a flexible schedule that includes days, evenings, weekends, and holidays, as well as frequent mobility and the ability to stand for long periods.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop capabilities in these service categories.
  • Proficiency with equipment and chemicals needed to perform technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair design, haircuts, color, texture services, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and shrink goals.
  • Demonstrate business acumen and identify opportunities for growth.
  • Demonstrate products to guests to support sales and the guest experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt, regular attendance.
  • Consult with guests and recommend appropriate retail products and services to develop guest relationships.
  • Maintain customer service and salon image standards, and serve walk-in guests efficiently.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to support collaborative guest service.
  • Explain the benefits of the guest loyalty program, including credit and the Ulta Beauty app.
  • Attend mandatory trainings and meetings for continuing professional development.
  • Follow Ulta Beauty policies, procedures, and standards.
  • Follow safety, sanitation, and infection-control procedures and state board guidelines before, during, and after services.
  • Follow established service protocols.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code.
  • Protect company assets by following loss-prevention practices and providing exceptional guest service.
  • Complete other operational tasks as directed.
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