Stylist

Ulta Beauty, Inc.•Village of Rib Mountain, WI

About The Position

The Stylist engages with guests, consults with them about their hair care needs, and recommends products and services. The role delivers professional salon services with an emphasis on each guest’s total look and supports the Experience Manager and Assistant Services Manager through service sales and productivity, guest service, and compliance with operating procedures and standards. It calls for a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge. The Stylist performs a range of hair and beauty services, builds guest relationships and clientele, contributes to retail and service sales goals, and supports in-store events and promotions. The position also follows service protocols, safety and sanitation procedures, company policies, and operational standards.

Requirements

  • Cosmetology license.
  • Proficiency with salon techniques for haircutting, hair color, lightening, styling, texture, treatments, extensions, makeup, and ear piercing where applicable, or aptitude to develop skills in all service categories.
  • Proficiency using equipment and chemicals needed to perform technical work.
  • Proficiency demonstrating, recommending, and selling professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and build clientele.
  • Ability to work a flexible schedule that includes days, evenings, weekends, and holidays.

Nice To Haves

  • Previous relevant salon experience is preferred.

Responsibilities

  • Perform hair and beauty services, including hair design, haircuts, color, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing where applicable.
  • Meet or exceed the average weekly sales goal of $800 and productivity goals for hair services, and contribute to store retail and service sales, guest loyalty, and retail shrink goals.
  • Demonstrate business acumen by understanding business drivers and growth opportunities.
  • Demonstrate products to guests to support sales and the guest service experience.
  • Support in-store events, promotions, and marketing initiatives.
  • Stay informed about industry trends, products, and services, including their ingredients and benefits.
  • Maintain prompt and regular attendance.
  • Build guest relationships through consultations and appropriate product and service recommendations.
  • Meet customer service and salon image standards, and serve walk-in guests in a timely and efficient manner.
  • Partner with skin therapists and the retail team to provide a well-rounded guest experience.
  • Build professional relationships with peers and brand partners to collaboratively deliver guest service.
  • Promote the guest loyalty program, including credit and the Ulta Beauty app, in the salon and on the salesfloor.
  • Attend mandatory trainings and meetings for ongoing professional development.
  • Follow company policies, procedures, standards, safety and sanitation procedures, infection control procedures, state board guidelines, and established service protocols.
  • Use booking and clientele systems to book return services and event appointments.
  • Communicate supply needs to the Experience Manager and maintain guest readiness.
  • Maintain cleanliness and operational standards in assigned store areas.
  • Follow the Ulta Beauty dress code and loss prevention best practices to protect company assets.
  • Complete other operational tasks as directed.
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