About The Position

Apple Fitness Technologies & Experiences supports customer wellbeing through products including Fitness+, a digital service offering exercise, meditation, and audio content. The Media Technologies engineering team supports daily operations for a 4K multi-camera production studio, a purpose-built post-production audio facility, remote productions, and research and development on new content workflows. Its areas of expertise include high-volume file-based workflows, broadcast video, lighting, robotic cameras, audio, systems, storage, and network engineering. The Studio Pipeline Engineer supports the software and automation behind studio, post-production, and delivery pipelines. The work ranges from hands-on workflow support to architecting and deploying new workflow automation. The role requires hands-on experience with modern, highly automated production asset management (PAM) or media asset management (MAM) systems.

Requirements

  • At least 4 years of work experience supporting, troubleshooting, or configuring modern PAM/MAM systems.
  • Experience providing technical support in live broadcast, live-streaming, or post-production environments.
  • Strong software fundamentals, including command-line proficiency, Git version control, and scripting or development in TypeScript or Python.
  • Proficiency administering and troubleshooting macOS, Linux, and Windows.
  • Working understanding of state-machine-based workflow design, including job and task lifecycles and how automated systems trigger, queue, and recover work.
  • Experience integrating with or troubleshooting systems through APIs and other interfaces.
  • Excellent written and verbal communication skills.
  • Collaborative problem-solving skills and ability to work effectively in a high-demand, fast-paced environment.
  • Ability to prioritize competing projects and unplanned requests and work independently with minimal direction.
  • Ability to work onsite daily in this in-person position.
  • Availability for evening and weekend shifts as business needs require.
  • Ability to travel as required.
  • Ability to lift and carry up to 50 lbs and perform physical tasks such as installing rack-mounted equipment and pulling and routing cable, with or without reasonable accommodation.

Nice To Haves

  • Experience administering Open Directory and SAML-based single sign-on services.
  • Familiarity with structured content and status metadata for workflow automation, content metadata management, and delivery.
  • Experience with virtualization platforms, including provisioning, administering, and troubleshooting Linux virtual machines.
  • Proficiency creating and modifying workflow diagrams, technical drawings, user guides, or other system documentation.
  • Experience designing, deploying, and supporting systems in public or private cloud environments, including hybrid and multi-region approaches.
  • Ability to terminate, install, and test video, audio, Ethernet, fiber optic, and control cabling.

Responsibilities

  • Support, troubleshoot, and configure modern PAM/MAM systems.
  • Provide technical support for studio, live broadcast, live-streaming, or post-production environments.
  • Support software and automation for studio, post-production, and delivery pipelines.
  • Architect and deploy new workflow automation.
  • Integrate with and troubleshoot systems through APIs and other interfaces.
  • Administer and troubleshoot macOS, Linux, and Windows systems.
  • Prioritize competing projects and unplanned requests, working independently with minimal direction.
  • Work onsite daily and be available for evening and weekend shifts as business needs require.
  • Perform physical tasks such as installing rack-mounted equipment and pulling and routing cable.
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