Studio Operations Assistant

Public Media • Boston, MA

1d • Hybrid

About The Position

GBH enriches people's lives through programs and services that educate, inspire, and entertain, fostering citizenship and culture, the joy of learning, and the power of diverse perspectives. At GBH, we believe in the advantages of coming together to build community, mentor and learn from colleagues, and connect more deeply with our mission. As a result, the majority of our staff are hybrid and work both from home and onsite. Our current hybrid approach requires staff to work onsite a minimum of two days each week, every Tuesday and Wednesday, Hybrid staff are also welcome to come in additional days each week or may be asked to come in on other days by their manager. The GBH Production Group oversees production and post-production operations for GBH and outside clients and is comprised of two divisions: GBH Studios which manages and staffs studio and EFP production, Fraser Studio operations, GBH public spaces, and the remote studio at Boston Public Library. GBH OutPost, which provides post-production services, including color grading, online audio mixing and sweetening, sound booth recording, and duplication/encoding operations. The Studio Operations Assistant is a member of the team who serves as the point of contact for clients renting Fraser Performance Studio, Calderwood Studio, Studio-B, GBH Digital Studio, Yawkey Theater & Atrium, and the Boston Public Library Studio. The Assistant is responsible for booking studio spaces and crew, initiating invoicing for those services, and helping with productions as needed.

Requirements

• Must have strong customer service aptitude.
• Possess strong communication and problem-solving skills.
• Attention to detail required with well-honed analytical skills.
• Ability to work both independently and as part of a team.
• Work effectively, with diplomacy, respect, and sensitivity, with all members of the team.
• Proficiency in Microsoft Suite and ability to learn and adapt to new technology
• Manage multiple tasks at once, prioritizing urgent requests and organizing your workflow to meet critical deadlines in a fast-paced environment.
• Bachelor’s degree or equivalent experience required.
• 0-2 years of production experience.

Responsibilities

• Schedule GBH and freelance crew to support our production operations.
• Prepare production schedules.
• Schedule and invoice through MediaPulse software.
• Assist with the execution of social media posts and website updates.
• Support Media Management for internal and external clients.
• Work with our business partners to create client profiles and invoices in both Studios and OutPost.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree