Studio Operations & Event Lead

The Shelf Influencer Marketing Agency • Atlanta, GA

14h • Onsite

About The Position

Creatorspace is the physical home and production arm of The Shelf, an award-winning influencer marketing agency. It is a two-level, 7,500 sq. ft. hub in Atlanta designed for various events and content creation. The role of Studio Operations & Event Lead involves taking ownership of the physical space, acting as the "right hand" to the General Manager, and ensuring the studio is secure, events are flawless, and clients feel welcome. The position offers growth opportunities into creative and sales responsibilities as production services scale.

Requirements

• You have 3–5 years of experience in customer service, hospitality, or event management. You don’t wait for instructions; you see a problem, solve it, and document it. You are comfortable speaking with clients and have the professionalism to represent the space well.
• Our community is diverse, including many LGBTQ and BIPOC customers. We need an ally who is genuinely committed to making our space feel safe, inclusive, and welcoming for every single person who walks through the door.
• Because you’re the guardian of the facility, you must live near the Piedmont Road studio to handle quick-turnaround needs, resets, or security checks.
• This is an active role. You’ll be moving heavy furniture, going up and down stairs, and physically prepping the space for its next transformation.
• You’ll have 1–2 set "office hour" days per week for tours and maintenance, but you have the flexibility to handle event-sensitive deadlines and fast turnarounds.
• You'll be working under seasoned creative professionals with high standards for presentation and aesthetics. You'll need to be able to follow instructions to a tee, and eventually, have an eye for the details that set us apart.
• No need for advanced computing skills, but you'll need to be familiar with Google Sheets, Docs, and potentially Slides; using calendar integration systems; email & platform response; using an iPhone to capture & share social media content; troubleshoot things like Ring Cam, thermostat, smart locks, etc.

Nice To Haves

• Experience with basic repairs or working with contractors.
• Background in social media, marketing, or photo/video production.

Responsibilities

• Facility Mastery & Operations: You are the primary owner of the physical domain. This means organizing the space; keeping inventory of furnishings and supplies; managing security systems, HVAC, and smart locks; coordinating with cleaners and vendors; and staying ahead of the "small things" (restocking, basic repairs, and ensuring the space is always client-ready).
• Event Logistics & The "Flip": Events are our current engine. You’ll be responsible for transforming the space—moving furniture and resetting layouts between bookings—and providing on-site support or security during events to ensure a seamless guest experience. For events that need on-site staff during an event, you will get first priority for those hours.
• Sales Support & Tours: You’ll be the face of Creatorspace for prospective clients. You’ll lead tours, walk people through our AV capabilities, and help the GM manage the admin side of bookings and contracts.
• Production & Miscellaneous Support: As we grow our production side, you’ll occasionally jump in as a PA during shoots or help prep the space for high-stakes brand meetings. You handle the "everything else" so the team can stay focused on scaling.

Benefits

• You’ll have significant autonomy and the chance to claim personal wins as you help us manage a growing venue.
• This role is an entry point into a fast-growing agency. As our production services scale, we want to train the right person to take on more senior responsibilities in bookings and operations.
• We’re a small, tight-knit crew. We work hard, but we do it in a space that’s designed for creativity and fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed