Event Operations

Crowe • Washington, DC

1d • Remote

About The Position

At Crowe, you can build a meaningful and rewarding career with real flexibility to balance work with life moments. You are trusted to deliver results and make an impact, embraced for who you are, cared for in your well-being, and nurtured in your career. Everyone has equitable access to opportunities for career growth and leadership. Over Crowe's 80-year history, delivering excellent service through innovation has been a core part of their DNA across audit, tax, and consulting groups, continuously investing in innovative ideas like AI-enabled insights and technology-powered solutions. The Events Operations (Senior Associate) is a member of the Marketing team (Strategic Growth Office) specializing in the orchestration and administration of off-site meetings and events. As the project manager for off-site events, this role is responsible for the seamless execution of each event, ensuring every detail aligns with Crowe’s commitment to excellence in client service. The Lead collaborates with the Meeting and Event Service Leader, Meeting Support Services Lead, and Marketing Event Lead to coordinate and support off-site firm meetings and events utilizing diverse delivery formats and digital technologies. The Lead ensures service level agreement (SLA) expectations are met, provides guidance, assists with preparation, review, and guarantees an outstanding meeting and event experience. This role encompasses a broad range of project activities, from the creation and refinement of deliverables to the meticulous editing, formatting, proofing, and mapping of these materials, utilizing Microsoft Office Suite and other specialized software in strict adherence to Firm’s established standards. This role requires travel to select events. It involves collaborating on the development, communication, implementation, and maintenance of policies and procedures for related services, and applying standardized processes and procedures across meetings and events. The Lead handles complex logistics planning and scheduling for meetings and events, acting as a lead executor of shipping, vendor communication, and on-site logistics. The successful candidate should be an advocate for continuous improvement, demonstrate excellent attention to detail, and possess a comprehensive skill set encompassing people management, communication, project coordination, organization, and process management. Knowledge of internal business practices and priorities is essential to support various projects with a commitment to quality, precision, and confidentiality. This individual will contribute thought leadership, innovative ideas, and recommendations to enhance operational effectiveness and efficiency. Exceptional communication skills are critical. Technical proficiency in work request management, financial tracking, and virtual and offsite event delivery and support applications, as well as proficiency in Microsoft Office Suite, is crucial to ensure the team’s work complies with Firm Standards. Crowe is passionate about managing and improving sustainability goals, and this role demands a strong understanding of options and resources to support cultural and religious diversity and dietary requirements, along with a strong desire to improve best practices and ensure all processes, policies, programs, and related suppliers/vendors and venues employ sustainable practices to embrace environmental stewardship and reflect Crowe’s sustainability goals.

Requirements

• 3–5 years of event support or logistics experience required
• Project coordination and vendor management skills
• Strong attention to detail and communication
• Proficiency in Microsoft Office tools required
• Uphold Crowe’s values of Care, Trust, Courage, and Stewardship
• Act ethically and with integrity at all times

Nice To Haves

• Bachelor’s or Associate's degree in Business or relevant field is preferred
• Proficiency in Cvent, Survey Monkey, Poll Everywhere, and other related platforms is a plus

Responsibilities

• Coordinate logistics for medium-to-large events (scheduling, shipping, venue setup)
• Maintain responsibility for inventory, vendor communication, and shipping timelines
• Execute small event project plans from initiation to completion
• Collaborate on project plans, documentation, and sustainability practices
• Support catering processes for meetings and events across the firm
• Mentor Associates and assist in training
• Provide reporting, escalate conflicts, and troubleshoot event logistics issues
• Perform administration role for event technology including Cvent, Survey Monkey, Poll Everywhere and others

Benefits

• Comprehensive total rewards package
• Nurture your talent in an inclusive culture that values diversity
• Chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees