Event Operations

Crowe LLP•Dallas, TX

1d•Hybrid

About The Position

At Crowe, you can build a meaningful and rewarding career with flexibility and opportunities for growth. The firm, with over 80 years of history, delivers excellent service through innovation in audit, tax, and consulting. The Events Operations (Senior Associate) is a key member of the Marketing team within the Strategic Growth Office, specializing in the orchestration and administration of off-site meetings and events. This role acts as the project manager for off-site events, ensuring seamless execution and alignment with Crowe’s commitment to client service excellence. The Senior Associate will collaborate with the Meeting and Event Service Leader, Meeting Support Services Lead, and Marketing Event Lead to coordinate and support various firm meetings and events, utilizing diverse delivery formats and digital technologies. Responsibilities include ensuring service level agreement (SLA) expectations are met, providing guidance, assisting with preparation, review, and guaranteeing an outstanding meeting and event experience. The role involves a broad range of project activities, from creating and refining deliverables to meticulous editing, formatting, proofing, and mapping materials using Microsoft Office Suite and specialized software, all in adherence to Firm standards. This position requires travel to select events. The role also involves collaborating on the development, communication, implementation, and maintenance of policies and procedures for related services, applying standardized processes, and handling complex logistics planning and scheduling. The successful candidate will be an advocate for continuous improvement, possess excellent attention to detail, and demonstrate strong skills in people management, communication, project coordination, organization, and process management. Knowledge of internal business practices and priorities is essential, along with a commitment to quality, precision, and confidentiality. This individual will contribute thought leadership and innovative recommendations to enhance operational effectiveness and efficiency. Technical proficiency in work request management, financial tracking, and virtual/offsite event delivery and support applications, as well as Microsoft Office Suite, is crucial. The role also emphasizes a strong understanding of options and resources to support cultural and religious diversity and dietary requirements, and a desire to improve best practices to ensure sustainable practices are employed in all meetings and events, reflecting Crowe’s sustainability goals.

Requirements

Bachelor’s or Associate's degree in Business or relevant field is preferred
3–5 years of event support or logistics experience required
Project coordination and vendor management skills
Strong attention to detail and communication
Proficiency in Microsoft Office tools required
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship
Act ethically and with integrity at all times

Nice To Haves

Proficiency in Cvent, Survey Monkey, Poll Everywhere, and other related platforms is a plus

Responsibilities

Coordinate logistics for medium-to-large events (scheduling, shipping, venue setup)
Maintain responsibility for inventory, vendor communication, and shipping timelines
Execute small event project plans from initiation to completion
Collaborate on project plans, documentation, and sustainability practices
Support catering processes for meetings and events across the firm
Mentor Associates and assist in training
Provide reporting, escalate conflicts, and troubleshoot event logistics issues
Perform administration role for event technology including Cvent, Survey Monkey, Poll Everywhere and others