Studio Manager

Stretch Zone • Delafield, WI

2d • Onsite

About The Position

As a Studio Manager, you’ll oversee day-to-day operations, drive membership growth, and help members experience the benefits of practitioner-assisted stretching—all while leading and developing a high-performing team. Your day starts by opening the studio and ensuring everything is clean, organized, and ready to welcome members. As members arrive, you greet them by name, check them in, and make sure each person feels comfortable and cared for. Throughout the day, you lead by example—coaching up to five Sales Associates, checking the schedule, answering phones, and following up on missed appointments. You support the team in meeting membership sales goals by demonstrating how to communicate the value of practitioner-assisted stretching. Between appointments, you're tracking performance metrics, reviewing KPIs, and ensuring the studio is hitting daily and monthly goals. If a member has a question or concern, you're there to resolve it with professionalism and a personal touch. Every day, you're building a culture of excellence, accountability, and service. Hands on with both new and existing clients

Requirements

• Experience managing 1–2 team members
• Experience in cash handling
• P&L familiarity
• A genuine passion for health, wellness, and helping others succeed

Nice To Haves

• Personal training certification in ACE, NASM, ACSM, NSCA or NSCA
• License in therapeutic massage or other accredited body work

Responsibilities

• Oversee day-to-day operations
• Drive membership growth
• Lead and develop a high-performing team
• Greet members by name, check them in, and ensure they feel comfortable and cared for
• Coach Sales Associates
• Check the schedule
• Answer phones
• Follow up on missed appointments
• Support the team in meeting membership sales goals
• Track performance metrics
• Review KPIs
• Ensure the studio is hitting daily and monthly goals
• Resolve member questions or concerns with professionalism and a personal touch
• Build a culture of excellence, accountability, and service
• Hands on with both new and existing clients

Benefits

• Competitive pay, including base + commission
• Clear career path to Regional Manager ($80,000+ potential)
• Regular performance reviews with base pay increase potential
• Paid time off
• Paid holidays
• Paid management and on-the-job training
• Free stretch sessions
• Quarterly team lunches
• Annual holiday party
• Wellness stipends available based on location

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed