Studio Manager - Burlington, MA

Staffing Fitness•Burlington, MA

8d•$60,000 - $70,000•Onsite

About The Position

This is a ground-floor opportunity to launch a brand-new boutique fitness studio in Burlington, MA, and grow into the leader who runs it. The client operates a high-energy group fitness concept with classes starting every 10 minutes. A new studio is opening in Burlington, and they need a driven, community-minded sales leader to build the membership base from scratch—signing up 440+ founding members before doors open—and then step into the Studio Manager role to lead the team and operations long-term. The role has two phases: Phase 1 is Pre-Sale Manager, focusing on generating buzz, building relationships, and converting leads into founding members. Phase 2 is Studio Manager, where the individual will lead the team and operations post-launch.

Requirements

Sales DNA — experience in outside sales, grassroots outreach, or membership-based fitness sales.
Proven track record of hitting or exceeding sales targets.
Exceptional people skills — you light up a room and build trust fast.
Leadership experience — management experience in health & fitness is preferred.
Hustle and reliability — strong work ethic, time management, and integrity.
Proficiency in MS Office and CRM systems.
Reliable transportation (required for pre-sale tabling and outreach).
Passion for fitness and community — this isn't optional, it's the foundation.
CPR certification (or willingness to obtain within 3 months).
Fitness certification from a nationally accredited organization (or willingness to obtain within 3 months), OR a B.A. in Exercise Science or related field.
Personal training, group fitness, or small group fitness certifications accepted.

Responsibilities

Run 6+ tabling events per week at high-traffic locations throughout Burlington and surrounding areas.
Build partnerships with 150+ local businesses (gyms, salons, coffee shops, corporate offices, etc.).
Follow up with every lead within 2–3 hours.
Engage daily on social media to build community excitement and brand awareness.
Track all leads, outreach, and conversions in the CRM with precision.
Create grassroots energy that makes the studio launch a local event.
Deliver on KPIs including membership sales conversion, member retention (monthly churn), month-over-month recurring growth, and gross revenue targets.
Execute ongoing lead follow-up, trial conversions, and outreach strategies.
Uphold all brand standards, company policies, and procedures.
Build and manage weekly staffing schedules while monitoring payroll.
Ensure the facility is clean, well-maintained, and compliant with health and safety regulations.
Oversee equipment maintenance and full operational readiness.
Coach staff on sales techniques, customer service, and performance accountability.
Conduct bi-annual performance reviews and monitor team engagement.
Recruit, hire, and onboard new team members.
Lead by example — able to perform all Assistant Studio Manager and Coach duties.
Facilitate studio-specific marketing promotions and manage local CRM campaigns.
Lead community events that drive appreciation and new leads.
Maintain a high-energy, motivating culture for members and staff.
Guide members through workouts safely and effectively when needed.
Be the embodiment of the studio's energy and mission every single day.